Make a claim
If you’re involved in an accident – even if you don’t intend to make a claim – you should let us know what’s happened.
0333 005 2244
I've broken down
We know how frustrating breakdowns can be. That's why we include Roadside, Recovery, At Home & European Breakdown Cover as standard if you are a Premier Car Insurance customer. Whether it's a flat battery, flat tyre, or something else, our breakdown cover adds peace of mind and gives you and your car the care you deserve.
Your breakdown cover is provided by the RAC. Please refer to your policy documents for full details of your cover.
You can obtain emergency assistance by contacting the 24-Hour Emergency Breakdown Helpline.
Breakdowns in the UK, call: 0330 013 2065
In Europe (with EU cover):
From any European country: +33 472 43 52 55
From a French landline (freephone) 0800 290 112
From the Republic of Ireland (freephone) 1 800 535 005
Hard of hearing: Use Typetalk (18001) or text 07855 828282
The easiest way to request assistance is through the myRAC app.
Alternatively, you can report a breakdown online.
We're available 24 hours a day, seven days a week, 365 days a year.
