Important Information about your DNA+
Following customer feedback, where 78% of our customers advised they didn't consider DNA+ as an important factor in their choice of policy, we've taken the decision to remove this from our offering. This means that from 1st June 2021 we'll no longer be offering DNA+ Forensic Protection Kit as part of your Carole Nash insurance policy.
Has my insurance premium been impacted by removing DNA+?
No, the kit has never impacted your insurance premium. However, now we’re no longer providing the kits, we've worked with all supporting insurers to reduce our insurance premiums.
When will my motorcycle no longer be protected with DNA+?
Customers who have renewed up to 31st May 2021 – cover will remain in place for a period of 12 months from the point of their renewal date – the latest date DNA+ will remain in place is 30th April 2022.
For customers, whose renewal is after 1st June 2021, DNA+ will no longer apply.
What if I want to keep DNA+ forensic coding protection?
If you'd like to keep forensic coding on your motorcycle, you'll need to purchase a New forensic coding kit. We have sourced a new supplier ‘Datatag’ and arranged a one-off 20% discount for Carole Nash policyholders. You can claim this discount here. Please refer to your renewal pack for your discount code.
What if I want to keep my DNA+ but not keep my insurance through Carole Nash?
To keep forensic coding on your motorcycle, you need to purchase a New forensic coding kit. Please refer to the question above ‘What if I want to keep DNA+ forensic coding protection?’ on how to do this.
Can I purchase a new DNA+ kit for another motorcycle?
Yes, you will be able to purchase a New forensic coding kit directly with ‘Datatag’ for a different motorcycle from 1st June 2021.
If I don’t want to keep my DNA+ what do I need to do?
You don't need to do anything, as your unique DNA+ code attached to your motorcycle along with your details will automatically be removed within 30 days of your renewal, for renewals from 1st June 2021 onwards.
Should I remove the Carole Nash DNA+ decal (sticker) off my Motorcycle?
You don’t need to remove the Carole Nash decal (sticker) off your motorcycle.