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What Our Customers Say About Us


95 reevoo

I received a free 'DNA' kit with my bike insurance.
- Ray, Jan 2017

Always happy with the service from Carole Nash.
- Richard, Jan 2017

I'm really pleased that my parents told me about Carol Nash insurance they are very friendly and help you in any way they can.
- Rosie, Jan 2017

Great team at Carole Nash, the lady I spoke to was very friendly and made everything easy to understand. Also as a new rider not many companies were willing to insure me and were giving me crazy prices, so I'm happy to go with a company thats willing to give new riders a chance.
- Kyle, May 2016

Excellent service and communication. Great comprehensive cover for six bikes on one policy. I would highly recommend bike policy's having been insured with them for several year's now.
- Andrew, Jan 2016

The renewal was really easy and they took care of it all for me. Really good quality and good customer service. Plus my second year around my premium went down that was an added bonus five stars from me ☆☆☆☆☆
- Craig, Mar 2016

In my view Carole Nash wasn't the cheapest insurance company out there but it is the best insurance company out there
- Sayre, Feb 2016

Good value insurance with useful extras added in especially the DNA kit.
- Paul, Jan 2016

Excellent friendly service, hassle free and other insurance companies could learn something from My experience.
- Billy, Feb 2016

Been using them for many years for bike insurance. I re-check every year to make sure they are still competitive, and they always are. Love the policy inclusive of European travel and breakdown cover.
- Janet, Feb 2016

One of the best if not THE best bike insurance agents in the country.
- Pete, May 2015

Breakdown cover very efficient both at home and abroad, gives a secure feeling for if anything goes wrong.
- Brian, May 2015

Always 1st class service, great cover, very competitive.
- Phillip, May 2015

Quick and easy to set up and cheaper than anyone else.
- Thomas, May 2015

Quick and easy, the policy was explained fully and was much better than others for the money, also with good payment options.
- David B, May 2015

For a year long rider, in all weathers, this insurance gives perfect "peace of mind" and allows me to simply enjoy riding.
- James, May 2015

Helpful staff, very good cover on policy including breakdown and foreign travel and competitive price for policy.
- Bob, May 2015

My quote was cheaper than last year for the same classic cover.
- Mark, May 2015

Good service and relatively good value for the bikes covered.
- Jim, May 2015

Good insurance package, I have had to use the recovery in the UK and abroad and had excellent service. Have used this company for years.
- Andrew, May 2015

Have been a customer for over 20 years and always received top class service together with very competitive prices.
- Kevin, April 2015

New "rider policy" very useful.
- Bill, April 2015

Appreciate the UK and overseas recovery insurance, the multi-bike options and the ability to ride other people's bikes.
- Bill, April 2015

You never know how good an insurance company is until you have to make a claim. Last year I did and they were brilliant. No hitches just a great service. Thank you.
- Jeremy, April 2015 

Very easy to understand, agreed value which gives piece of mind. a great company to deal with.
- Alan, April 2015

Over a considerable number of years I nave had first class service & breakdown recovery from this insurer.
- William, April 2015

Very easy to understand, agreed value which gives piece of mind. a great company to deal with.
- Alan, April 2015

I’ve insured my classic bikes with Carole Nash for a number of years now and always found them to helpful in every way. The agreed value seems to be up to date with the increase in prices of classic bikes.
- Alan, April 2015

Cheapest and best around.
- Alex, April 2015

Fantastic company to deal with, understands bikes and bikers, unlike so many companies selling bike insurance, who just, do not have a clue.
- Andrew, April 2015

Good all round product giving full cover for my needs at a competitive price.
- Gerard, April 2015

Spot on would recommend this to all bikers.
- Michael, April 2015

They were the only company I found that would insure my quad for what I wanted to do with it
- Steve, April 2015

Easy renewal, friendly staff, value for money does everything I require at a down to earth price :-)
- Mark, April 2015

Been with C&N for good few years and not found better
- Kevin, April 2015

I've been with Carol Nash for 4 years and would not change
- Maria, March 2015.

Insured both my bikes on one policy at a very good rate. At least 50% cheaper than other Insurers. Very quick, courteous and helpful service over the phone. Very, Very highly recommended.

- Andrew, March 2015

Very impressed with overall experience from telephone representative to paperwork arriving promptly then additional features arriving via post ie; DNA data tagging kit for my pride and joy.
- Alan, March 2015

My first year of riding, seems very good value for money :-)

- Jason, March 2015.

Probably one of the only rider policies that allow more than 4 bikes.

- Mike, Feb 2015

This suited my needs because I have classic bikes plus a modern bike, so it was less expensive to lump the bikes together, also with a company I know and trust and have traded with for many years.

- J.B.Metcalfe Brian, Feb 2015


I want to express how happy I was with [the] standard of service I received from one of your employee's by the name of Julia.

She was very polite and helpful during our conversation about my motorcycle policy renewal.

Which resulted in the renewal being taken out rather than switch to a competitor with a comparable quote.

[She] was very professional and is the sort of person I like dealing with on the phone.

Hope to do business with you again next year.
- Mr Smith, April 2015

Well I've not won the lottery and I've not won any tickets prizes today or even recently, but I have renewed my Bike insurance through Carole Nash and the gentleman I spoke to was a most excellent dude indeed :-)

- Mr Massey, August 2014

I would like to say thank you to the operator for the prompt action in sending your breakdown service for my motorcycle and sidecar. They fixed the carb leak on the side of the road.

Thank you for the service.
- Mr B Bates, June 2014

I have been a customer of Carole Nash since passing my bike test over 20 years ago.

I recently upgraded to the Six Wheel policy. It’s a great product and saved me over £200 when combining my previous costings, with the added bonus of full breakdown cover of which used to be a separate outlay.

Would fully recommend it to all customers. Great customer service too, nice to chat to real people.
- Mr. McAnam, May 2014

Just a few lines, to thank you for the excellent service I received from Carole Nash, when I was involved in a minor accident in the South of France last year.

You arranged, bike recovery, sorted a taxi to a town where a hire car was waiting, to get us back to Calais, and then another car to get us back home.

Then you arranged an engineers report, and collected the bike for his viewing. All Superb service!

Thanks again, I recommend your services.

- Mr. Hibbert, April 2014

I broke down on the dual carriageway to catch the ferry to France from Hull.

I phoned Carole Nash [breakdown recovery] who recovered me home to Scotland. There was no hassle, everything was trouble free, and as a result of their efficient attitude and dealings I will continue with them.

- Mr. Gittoes T.J, March 2014

I have taken out my motorcycle insurance with yourselves for a number of years now and up until last month and had not made any claims since 1999. Unfortunately whilst touring around through France I had the misfortune of breaking down on the Motorway and had to call upon the services of your 'European Breakdown' cover. I am writing to say how extremely grateful I am to have received such prompt, efficient and helpful service in 'my hour of need'!! i.e. sitting on the side of a motorway in 30+ degrees, clad in motorcycle clothing and with no shade!

The young lady who dealt with my problem and also spoke to the recovery garage in French was very helpful and reassuring, an absolute star and a great ambassador for your company.

I will certainly be singing your praises and recommending Carole Nash to all of my biking colleagues.

- Mr Rogers, London - October 2013

Carole Nash Six Wheel policy, which is excellent value.

I have 5 bikes and a car on the Carole Nash 6 wheel policy, which is excellent value. Staff are always polite and helpful, if we ring with any queries.
- Mr Jones, Derbyshire - April 2013

I wish to place a commendation regarding the gentleman who has just taken my call.

The agent handled my call efficiently, pleasantly and with obvious knowledge of the product being sold to me.

His courteous manner coupled with his efficiency to complete the task, clarifying and gently ensuring confirmation of all details but not sounding condescending made my purchase easy.

I would willingly call Carole Nash again without a moment’s thought when requiring motorbike insurance, knowing I would receive such a helpful person on the other end of a phone.

- TW, London - August 2013

I was delighted with all who came to rescue me and the service.

My bike broke down on the motorway. Some motorists stopped to help me get my bike on the hard shoulder. The police came and assisted me with my location. I then phoned Carole Nash.

They made me a priority due to me being on the hard shoulder. I was rescued and taken to the service area. The mechanic arrived soon after but he wasn’t able to fix my bike due to it needing parts. I was rescued again and taken home. I was delighted with all who came to rescue me and the service.
- Mr Robertson, May 2013

I have been with Carole Nash four years. Always efficient and friendly. Appreciate the support to motorbiking in general and Ron Haslam Premier Day in particular. Been meaning to do it for years – great day – appreciate the motivation to actually do it!
- Mr Hodgetts, August 2013

Excellent company providing great cover with a friendly and helpful service. Have insured my Harley with them for 10 years.
- Mr. Peters, Haslemere - August 2013

Thank you Carole Nash for looking after my motorcycle and for providing me with insurance for so many years. You always go the extra mile for providing customer satisfaction.
- Mr. Jacobs, August 2013