Renewing Insurance with Carole Nash

The procedure of insurance renewal explained

 

 

One of the most important parts of owning a motorbike is making sure it’s insured. While getting a quote and taking out a policy might seem straightforward enough, renewing your cover means weighing up a range of factors.

At Carole Nash, we’re determined to make your motorbike insurance renewal as easy as possible, so we’ve come up with a handy guide to help you out.

 

How does the procedure of insurance renewal work?

At least 21 days before your existing cover expires, you’ll receive a renewal invite containing the details of your new policy. It’s worth noting that your premium could rise or fall – insurers will assess the risk on an individual basis, taking into account all kinds of factors, such as the make and model of your bike, your age and your annual mileage.

Rest assured that any price changes will be included in your insurance renewal information. Once you’ve received the invite, be sure to check that everything is correct, such as your bike’s history, mileage and value. If anything has changed then you’ll need to update your personal details accordingly.

 

Does my motorbike insurance automatically renew?

Yes, the majority of our policies are auto-renewed to save our customers time and effort. The exception is when details have changed, and if that’s the case you’ll need to call us. This will be clearly noted on the invite.

If you have opted out of automatically renewing your cover, you’ll need to get in touch via live chat or give us a call on 0333 005 2222. Together, we’ll sort out your new policy.

 

What happens if I don’t want to renew my motorcycle insurance?

If you don’t want to renew your motorcycle insurance policy then you can just let us know at any time during the period of cover. However, if you’ve opted in to auto-renew and have changed your mind, it’s vital you contact us up to seven days before the expiry date.

If we’ve confirmed your policy won’t be auto-renewed then cover will stop on the renewal date. If we don’t hear from you then we’ll take it as confirmation to process the renewal, and payment will be taken six days before the start of your new policy.

 

Will the price of my premium change upon renewal?

Your insurance renewal price may be different from what you paid for your existing policy. Each risk is assessed on an individual basis, so it’s impossible for us to say exactly what your new quote will be before we have all the details.

For example, your premium will be higher if you’ve made a claim or a criminal conviction has been added to your record. Any modifications you’ve made to your bike may also mean your insurance is more expensive.

But the cost of your cover can come down, too – for example, if you’ve moved to a safer area or you’ve started keeping your bike in a secure lock-up. And your No Claims Bonus can help even further.

 

What effect will my No Claims Bonus have on my insurance renewal price?

A No Claims Bonus (NCB) may help to reduce your premium, although each rider is assessed on a case-by-case basis. The discount can continue to grow each year – up to a maximum – until a claim is made. It’s also worth remembering that an NCB is valid for two years after the expiry of your insurance policy. If you insure your motorbike within that time frame, you can use your NCB to get a discount.

 

Can I renew my motorcycle insurance online?

You can speak to us about your insurance renewal online via our live chat function. Or, if you’d rather do it the old-fashioned way, you can just pick up the phone and give us a call on 0333 005 2222. Whatever you decide, our team will be waiting and ready to help.

 

Can I amend my policy when it comes to renew?

Yes, it’s perfectly simple to amend your insurance at renewal. Just call 0333 005 2222, let us know what’s different and we’ll make the necessary changes to your cover and your premium. If you’re not sure what might require an amendment to your policy, we recommend checking with us and we can work it out.

 

When will I get my insurance renewal?

As soon as your insurance renewal is confirmed, we’ll get the documents to you via your preferred method. If you would rather receive a hard copy, we’ll send them via post, but please note that this can take a few days. If you’d rather receive them electronically, we can send them to your email address and you’ll have them in next to no time.